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Managing The Linen Department In Your Restaurant


Famous hotels and restaurants generally have their own linen departments. Many different types of linen products are used in hotels and restaurants on a daily basis. For instance, when people visit a restaurant, they often notice the clean tablecloth and the sparkly napkins. That’s because the napkins and tablecloth are changed as soon as a patron leaves the restaurant. This means that the restaurant generally stocks a large number of tablecloths and napkins.

Hotels use a wide variety of linen products as well. Tablecloths, bed sheets, towels, and napkins are just some of the many linen products used in hotels. Whether you are running your own hotel or your restaurant, buying a large amount of linen cloth is not recommended. The table cloths will get dirty very quickly during the day, so you will also need to set up your own laundry department if you want to clean them overnight. If you were to contract a dry cleaning firm, they would charge a considerable amount of money from your business.

One of the best ways to minimise your costs, yet always have a healthy supply of linen in your company’s closet, is to work with a linen tablecloth hire company. There are many different companies that offer linen products such as tablecloths and napkins on a rental basis.

How Does the Business Work?

When you first contract a linen hire company, they will ask you about your daily needs. You might need 100 tablecloths daily, or more, depending upon the size of your business. Once the company takes down the details of your daily requirements, they will ask you for a small amount as a security deposit. Once all the formalities are out of the way, the company will deliver your linen products to your place of business in the morning.

Every day, at a select time, the company’s transport will take away all the dirty linen and deliver fresh linen to your doorstep. This way, you don’t have to worry about setting up your own laundry and cleaning division. The company will deliver fresh and clean linen straight to your doorstep every day, and you will be charged on a weekly or monthly basis.

There are many reasons why you should consider working with a linen hire company. The most obvious benefit lies in cost savings. Rather than investing so much money in setting up a separate laundry and cleaning division and buying fresh linen, you should contract a company to handle all of this for you. Linen gets bad after a few washes, so you will have to continue buying fresh linen products in order to keep your clients satisfied.

Rather than pay so much money, you should seriously consider renting a company to handle all of this for you. You won’t have to pay anything but the daily costs of renting their linen products. If the number of customers increases in your restaurant, you can also place a larger order. It’s a great option for small business owners who are looking to save money and don’t want to use their working capital for setting up a separate division that doesn’t directly enrich their core product. Rather than investing so much money, you should seriously consider working with a tablecloth hire company.

However, before you decide which company to work with, there are many things that you need to know. Here are a few things that you should look out for before you sign a contract with any company.

Customer Support

Due to the nature of your business, you need to work with a company that offers active customer support round the clock. It is essential that you hire a company that offers dedicated customer support and can attend to your complaints at any time. What if some of the linen products that you received were dirty and needed to be changed quickly? You should be able to place a complaint immediately so that the company can address it and send a replacement during business hours only.

Quality of Linen

Before you sign a big contract with any company, it is always recommended that you request a few samples. There are plenty of different companies that provide linen hire and rental services in the UK. Finding the right company can be difficult, since most of them charge different rates for their services. However, you should also check the quality of the linen before placing a bigger order.

Checking the samples is important; since it will give you an idea of whether the company provides, soft, good-looking linen, or poor quality, frayed linen. Remember, if people are willing to pay a premium when visiting your restaurant, they are going to keep a close eye on minor details. It won’t be long before poor quality linen gets noticed. Therefore, it is advisable for you to request for a few samples.


Variety plays a very important role. Most restaurant owners don’t order white coloured linen products. Instead, they opt for something unique, such as buttermilk, black, dark blue, or biscuit coloured serviettes. Depending upon the colour theme of your restaurant and company’s branding policy, the colour of the linen products will vary considerably. Before you sign up with any company, it is recommended that you take a look at the variety they offer.

Most companies are also willing to go the extra mile and offer free logo and branding services to their customers. If you are going to rent from them for a longer period of time, they won’t mind putting your restaurant’s brand or logo on the linen. These companies generally end up saving money due to economies of scale. However, if you were to set up your own cleaning division, you would end up sinking a lot of funds into services that won’t directly affect the quality of your core product, which is the food in your restaurant.